Return to Help Index
|Pricing and Billing|
|Do I have to pay sales tax?|
|A Sales Tax of 5.5% is applied to all orders shipped within the State of Wisconsin.
Schools and Government Agencies within the State of Wisconsin are Tax Exempt.
Resellers within the State of Wisconsin can be Tax Exempt by emailing or faxing a copy of their Wisconsin State Resellers Certificate.
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|